The Innovation Collective: Future of Digital Commerce & the Role of Trust


7th October 2020






About This Event


Mastercard InConversation Series: The Innovation Collective
“Future of Digital Commerce & the Role of Trust”

Our Speakers:

o Ryan Patel, Board Member for the Drucker School of Management
o Sherri Davidoff, Co-founder of LMG Security
o Kush Saxena, Executive Vice President, Merchants and Acceptance at Mastercard

Talk Summary: Ryan, Sherri and Kush will focusing this discussion on the current state of cybersecurity across the retail environment; digital, physical, and everything in between. They will dive into how digital transformation, particularly amid COVID-19, is moving at a rampant speed and has changed consumer behaviors, and how the role of trust is more important than ever to build and sustain loyalty. The group will highlight:

o What trends retailers need to keep up with amid the complexities of building digital trust

o Key takeaways for businesses to protect themselves and their brand reputation

o Priorities that businesses of any size must consider in meeting the “new normal” of consumer demand for simple and safe experiences